Privacy Policy

1. Who we are

Mavura Resources (Private) Limited is a mineral trading company registered in Zimbabwe under registration number 54282A0282025, with offices at Flat 19D, Sanganayi, Madokero, Harare. We source chrome ore, chrome concentrate, manganese ore and lithium from Zimbabwean operators and supply global buyers on CNF and CIF terms through major Southern African ports.

When this policy refers to “Mavura Resources,” “we,” “us” or “our,” it means Mavura Resources (Private) Limited.

2. Information we collect

There are two categories:

Information you give us directly

• Name, company name, job title
• Email address and telephone number
• Country of operation
• Product specifications, tonnage requirements and shipping preferences
• Any other details you include in a contact form submission or email

Information collected automatically

• IP address, browser type, device type and operating system
• Pages visited, time spent on site and referral source
• Cookies and similar tracking technologies (see Section 6)

3. How we use your information

We use this information to:

• Responding to trade enquiries and preparing quotations
• Coordinating shipments, inspections and documentation
• Communicating about orders, pricing and product availability
• Meeting legal, regulatory and compliance obligations
• Improving our website and understanding how visitors use it

We do not sell or rent your personal information to third parties. We do not send unsolicited marketing emails. If you contact us with a trade enquiry, we will respond to that enquiry and may follow up on it. That is the extent of our commercial communication.

4. Who we share information with

We may share your information with the following parties, strictly in connection with fulfilling a transaction or meeting a legal obligation:

• Inspection agencies (SGS, Bureau Veritas, Intertek) for cargo quality verification
• Shipping and logistics providers involved in transporting your cargo
• Banking and payment service providers for trade finance and settlement
• Legal and professional advisors where required
• Regulatory authorities including the Minerals Marketing Corporation of Zimbabwe (MMCZ) where required by law

5. Data retention

We retain trade enquiry data for five years from the date of last contact, in line with standard commercial record-keeping practices and Zimbabwean regulatory requirements. Website analytics data is retained in aggregated, anonymised form. You may request deletion of your personal data at any time by contacting us at the address below.

6. Cookies

This website uses essential cookies required for the site to function correctly. We may also use analytics cookies to understand how visitors interact with our pages. Analytics data is collected in aggregate and does not identify you personally. You can control cookie preferences through your browser settings.

7. Data security

The site is served over HTTPS and contact form submissions travel over encrypted connections. We apply standard technical and organisational safeguards to the data we hold. No transmission method is perfectly secure, so we cannot promise zero risk, but we treat your data with the same care we would want for our own.

8. International transfers

We trade globally, so information you provide may be processed outside Zimbabwe. When that happens, we apply protections consistent with this policy regardless of where the data sits.

9. Your rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for any processing based on consent

To exercise any of these rights, contact us using the details below. We will respond within 30 days.

10. Changes to this policy

We may update this policy. When we do, the “last updated” date at the top of this page will change. The current version on the Site is the one that applies.

11. Contact

Questions about this policy or your data? Write to us: